Reference

Read These Terms Before You Open an Account

These terms set out the rules that apply when you use 5999bit — what we expect from you, what you can expect from us, and how your account, wallet activity and access are governed.

Account eligibility rulesbKash, Nagad, Rocket wallet conditionsAccount suspension policyDispute and contact processJurisdiction-dependent access
5999bit Read These Terms Before You Open an Account
HOW WE OPERATE

How 5999bit Handles Your Account and Data

We keep your account data and transaction records secure using encrypted connections. Your bKash, Nagad and Rocket wallet numbers are stored only for verification and withdrawal matching — never shared with third parties outside of required compliance checks. You can request a summary of the data we hold on your account at any time through the support channels above.

Data Retention

We retain account and transaction records for as long as required by applicable compliance obligations. You may request access to your own records through live chat or email.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Keep your registered bKash or Nagad number up to date so OTPs reach you without delay.

Cookie Use

We use session cookies to keep you logged in and to remember your lobby preferences. No marketing-profile cookies are passed to external ad networks from your account session.

Requesting Changes

To update registered wallet details — such as switching your withdrawal account from Rocket to Nagad — contact support with proof of ownership of both wallet numbers.

CONTACT CHANNELS

Reach Us About Any Terms Question

Live Chat Start a live chat directly from your account dashboard. Our support team can clarify any clause, account restriction or wallet condition in plain language.
Email Support Send a detailed query to our support address for written confirmation of how a specific term applies to your account or your bKash and Nagad transactions.
Help Centre The help centre lists common account questions, wallet verification steps and what triggers a review — check there first before raising a formal dispute.

Common Questions About Our Terms

If something in the terms is not clear, these answers cover the questions we hear most often. For anything not listed here, live chat is the quickest way to get a direct response from our team.

Yes. Every wallet transaction — whether you deposit via bKash, Nagad or Rocket — is governed by these terms. Wallet verification is a condition of withdrawal processing.

We post all updates to this page. Continuing to use your account after a change is posted counts as acceptance. If you disagree, contact support before your next transaction.

Access and eligibility depend on your local law. If we detect access from a region where we are not authorised, your account may be restricted and any pending withdrawal reviewed under our standard process.

Send a written request through live chat or email. We will confirm what account, transaction and wallet data we hold and provide a summary within a reasonable timeframe.

Using another person's bKash or Nagad account, accessing from a restricted region, or providing false identity details during wallet verification are the most common grounds for suspension.

Contact us via live chat or email with your account details and the specific clause or transaction in question. We will review and respond with a written position.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.