Reference

How 5999bit Handles Your Personal Data

This Privacy Policy covers what data 5999bit collects when you open an account, make deposits via bKash, Nagad or Rocket, and use the lobby — and exactly how we store, use and protect it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to request changesBangladesh-region eligibility notice

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What Information We Collect and Why

5999bit Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 5999bit, we collect the details you provide at registration — your name, email address, date of birth and contact number. When you add a payment method, we record the wallet type you use, whether that is bKash, Nagad or Rocket,

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along with transaction reference numbers so we can match deposits and withdrawals to your account. We do not store your full bKash PIN or Nagad passcode — those stay inside your own wallet app. We also collect device data: browser type, IP address and session timestamps.
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This helps us detect unusual login activity and keep your account secure. If you contact our support team, we keep a record of that exchange so we can follow up accurately. All data collection is tied to a specific purpose — account operation, payment verification or
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fraud prevention. We do not sell your personal data to third parties. How this data is handled may vary depending on your local law and the eligible regions we serve. If you have questions about a specific data point, reach our support channel and we will
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clarify.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, use any of the channels below. We aim to respond to privacy-related requests within a reasonable time. Availability depends on local law and eligible regions.

HOW WE PROTECT DATA

Security, Cookies and Data Retention

We use SSL encryption across every page of 5999bit, including the account wallet section where bKash and Nagad details are verified. Cookies help us remember your session and preferred deposit method, so you do not need to re-enter your Rocket wallet reference on each visit. You can manage cookie preferences through your browser settings at any time.

Encryption on Every Transaction

SSL encryption covers your login, your bKash deposit flow and your account wallet page. Payment reference numbers are stored in encrypted form, not plain text.

Cookie Use and Control

We use session cookies to keep you logged in and preference cookies to recall your last deposit method — Nagad, Rocket or bKash. Clear or block them via your browser settings.

How Long We Keep Your Data

Account data is kept for as long as your account remains active, and for a period afterward as required by applicable rules in eligible regions. You can request deletion after account closure.

Requesting Changes to Your Data

You can ask us to correct your registered name, email or linked wallet number at any time. Contact support via live chat or email with your account ID and the correction needed.

Your Privacy Questions Answered

These are the questions we hear most often about how personal data works on this platform. If your question is not here, our live chat team can walk you through the specifics for your account.

No. We never store your bKash PIN, Nagad passcode or Rocket mobile banking password. We only record the transaction reference number your wallet generates after a deposit clears.

Yes. Contact support via live chat or email with your registered account ID. We will compile your data record and share it, subject to applicable rules in your eligible region.

Submit a deletion request through live chat or support email after closing your account. We process deletions in line with applicable retention rules for eligible regions.

Game studios receive only the session token needed to load a game. They do not receive your name, wallet details or payment history. Your bKash and Nagad records stay within our platform.

Device and IP data helps us spot unusual login attempts and keep your account secure. It is used for fraud prevention only and is not shared with advertising networks.

After you close your account, we retain data for the period required under applicable rules in eligible regions, then delete it. You can request early deletion by contacting support directly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoNagad Steppay

How 5999bit Handles Your Personal Data

Reach Us About Your Privacy

Security, Cookies and Data Retention

Encryption on Every Transaction

Cookie Use and Control

How Long We Keep Your Data

Requesting Changes to Your Data

Your Privacy Questions Answered

01 Does 5999bit store my bKash or Nagad PIN?

02 Can I see all the data 5999bit holds on my account?

03 How do I ask 5999bit to delete my account data?

04 Does 5999bit share my data with game studios like Pragmatic Play or Evolution?

05 Why does 5999bit collect my device and IP data?

06 What happens to my data if I stop using the platform?

Privacy Policy

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